Bulky Pickup Services

Request Your Pickup

Single family home residents, contact Waste Management to request your pickup appointment.
Email request
, or call: 510-613-8710

If your building has two or more residences, ask your property manager to call to request your pickup or sign a waiver for 2 + unit self-scheduling.

  • A customer service representative will review set-out guidelines with you
  • Your appointment will be scheduled within two (2) weeks of your call

Bulky Pickup Service Set-out Instructions

Single-Family
Residents

Place items at the curb by 6 am and no earlier than 1 day before your scheduled pick up date. Early or late set-outs will be subject to a City fine. Loose, uncontained or otherwise improperly prepared items will be subject to an additional fee.Your bulky goods will be picked up by 2 different trucks.

Please separate your bulky goods into 3 groups

Group 1
resi-group2
Group 2
Group 3

 

  • NO: Items over 75 pounds (other than furniture, mattresses, and appliances).
  • NO: Hazardous Waste. (Alameda County HHW Program: Household-hazwaste.org1-800-606-6606)
  • NO: Rocks, Dirt, or Concrete
  • NO: Yard Trimmings in Plastic Bags (Only use paper gardening bags).

Multi-Family
Residents

Place items at the curb by 6 am and no earlier than 1 day before your scheduled pick up date. Early or late set-outs will be subject to a City fine. Loose, uncontained or otherwise improperly prepared items will be subject to an additional fee. Your bulky goods will be picked up by 2 different trucks. If your property ordered a roll-off box for collection, place items from groups 2 and 3 in the roll-off box, place items from group 1 curbside.

Please separate your bulky goods into 3 groups

Group 1
Group 1
resi-group2
Group 2
Group 3
Group 3
  • NO: Items over 75 pounds (other than furniture, mattresses, and appliances).
  • NO: Hazardous Waste. (Alameda County HHW Program: Household-hazwaste.org1-800-606-6606)
  • NO: Rocks, Dirt, or Concrete
  • NO: Yard Trimmings in Plastic Bags (Only use paper gardening bags).

For Property
Managers

Every multifamily building may receive 1.5 cubic yards of free bulky item collection per unit annually. Items eligible for this service include furniture, large boxes and the items shown in the Multi-family Residents tab.

For example a 15 unit building is eligible for 22.5 cubic yards of bulky material collection per year along with the additional appliance, electronics, tires, mattresses and carpets permitted per pickup.

Tracking Usage:

Your billing statement will reflect your building’s eligible allotment for bulky pickup, as measured in cubic yards. Your annual allotment will be calculated with this formula: 1.5 cubic yards X the Number of Units = Total Yards Per Year. With each Bulky Collection the allotment will decrease by
the volume collected, and the remaining balance will be reported on the next bill.

Schedule Your Collection:

1. Curbside Collection
– Schedule collection at the curb for your resident(s) as requested.
– Recommended for buildings with easy curbside access and 20 units or fewer.

2. Debris Box Collection
– Schedule collection for the building by requesting a debris box. Request a site visit for box placement and collection requirements.
– Promote event to maximize participation.
– Recommended for buildings with 15 or more units.

3. Resident Self-Schedule
– Submit a waiver to permit resident scheduling.
– Recommended for buildings 5 to 14 units without on-site property managers.

To schedule call 510-613-8710.