City of Oakland Public Works Agency
www.oaklandpw.com
Report a Problem - PWA Call Center:
(510) 615-5566 - pwacallcenter@oaklandnet.com

Public Works Agency
Departments and Divisions

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Report a Problem

The Public Works Call Center thanks you for taking the time to report a problem. Please complete the form below and follow the steps through completion for submission to our office. If you want to speak with a live representative between the hours of 8:00 a.m. to 4:30 p.m., Monday through Friday, please contact us at (510) 615-5566. You may also email us at pwacallcenter@oaklandnet.com.

Please do not use this form for any of the following conditions. For these conditions, please call (510) 615-5566, 24 hours a day:

  • Dumping (garbage/debris) that blocks the public right-of-way (vehicular or pedestrian traffic)
  • Flooding
  • Manholes overflowing, missing grates, missing manhole covers
  • Sewage backup on public or private properties
  • Sewer odor
  • Slides (land, rock, or mud) that block the public right-of-way
  • Stop signs that are knocked down
  • Traffic signals that are broken
  • Tree limbs that are broken or hanging, and are over the sidewalk or street
  • Trees or limbs that have fallen and are blocking the travel portion of the roadway
  • Trees that have fallen and involve power lines

Please note: Your responses are not confidential and may be subject to public review.

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What is the Location of the problem? (please provide an Oakland street address or intersection)
What type of problem is it?
Please provide any additional information to help us understand the problem.
What is your name?
Please provide a telephone number in case we need additional information from you.
Please provide an email address in order to receive your service request tracking number.
 

Click the "Preview" button to review your submittal, then click the "Submit" button when you are done. We will not receive your request until you have clicked the "Submit" button.

Please note: Your responses are not confidential and may be subject to public review.